Focus area · Operational Resilience

Know what an outage really costs.

Continuity plans list systems. Value Governance shows which services the business depends on, what fails together, and how much value an outage takes away, so you protect and recover in the right order.

Competencies
Business ContinuityRisk ManagementInformation Service ManagementSupply Chain
Assets in focus
ServiceApplicationTechnology InfrastructureVendor & PartnershipHuman Capital
Modules
GRCEnterprise ArchitectureWork ManagementITSM

The problem

When every system is critical, none of them is.

Recovery targets are set by negotiation, dependency maps are drawn once and go stale, and tests prove the plan rather than the service.

01

No ranking

Recovery order follows who asks loudest, not what the business loses for every hour of outage.

02

Hidden dependencies

A shared database or a single supplier takes several services down at the same time.

03

Tests on paper

Exercises live in documents, not on the services they tested, and their actions are lost.

The VGF lens

Continuity maturity, measured per service.

Business Continuity Management is one of the extended competencies of the framework. Its six dimensions are assessed on each critical service and feed its maturity and so its value.

1Business impact analysis
2Continuity planning
3Disaster recovery
4Crisis management
5Testing and maintenance
6Awareness and training

How the platform does it

Every service, its chain and its loss on one page.

Impact analysis, plans, tests, outage scenarios, supplier concentration and incidents sit next to the service, and ΔVi tells you which outage hurts most.

See an outage ranked by value lost.

A walkthrough on sample data: one service, its dependencies, its recovery plan and what each hour down costs in value.