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Chapter 02

The Business Challenge

Why the value of technology stays invisible to boards and budget holders, the three root causes behind it, and the three mechanisms VGF uses to answer them.

3 min read Updated 9 Nov 2026 Version 1.0

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2.1 A board conversation

A chief information officer asks the board to fund a large digital programme. The board's questions are reasonable ones. What will the business receive for this money? Which of the proposed initiatives contribute most to the strategic goals? How will success be recognized? What happens if…

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