Terms of Service

Welcome to Value Governance Framework. By using our website and services, you agree to these terms.

1. Services

We provide framework documentation for IT governance and value management, professional services including consulting and implementation support, training programs and certification services, and community platforms for VGF practitioners to collaborate and share insights.

2. Acceptable Use

You may use VGF documentation for learning and organisational implementation, participate in community discussions and working groups, and share insights with the community. However, you must not use our services for unlawful purposes, reproduce or redistribute framework materials without authorisation, remove copyright notices or trademarks, distribute malware or harmful content, or harass community members.

3. Intellectual Property

We grant you a limited, non-exclusive, non-transferable license to access and use VGF materials for your internal business purposes. Commercial redistribution or derivative works require our written permission.

"Value Governance Framework," "VGF," and our logo are trademarks of Value Governance Research Limited. Use requires our written permission.

When you contribute content to our community forums, working groups, or case studies, you grant us a non-exclusive license to use and incorporate your contributions into VGF development and promotion.

4. Privacy & Data Protection

We collect and process personal data in accordance with GDPR and UK GDPR. This includes account information such as name, email, company and role, professional details like industry and experience level, website usage and analytics data, and communication preferences.

We use your data to provide and improve our services, send framework updates and relevant communications, process certifications and training registrations, and analyze website usage patterns.

You have the right to access, rectify, delete, or export your personal data. To exercise these rights, contact us.

We retain personal data for as long as your account is active or as needed to provide services. Account data may be retained for up to 7 years for legal and regulatory purposes.

5. Cookie Policy

We use cookies to improve your experience and analyse website usage. Cookies are small text files stored on your device when you visit our website.

Essential Cookies are always active and necessary for the website to function properly. These handle session management and user authentication, security and fraud prevention, language and regional preferences, and load balancing and performance.

Analytics Cookies are optional and help us understand how visitors use our website through Google Analytics. This includes tracking page views and navigation patterns, traffic sources and referrals, time spent on pages, and anonymous user demographics. These cookies do not collect personally identifiable information.

Functionality Cookies are optional and remember your preferences including login status, display settings, form inputs, and content personalization.

Marketing Cookies are optional and help us deliver relevant content through LinkedIn and social media integration, marketing campaign tracking, and personalized content recommendations.

We use third-party cookies from Google Analytics for website traffic analysis (up to 2 years duration, privacy policy at policies.google.com/privacy) and LinkedIn Insights for professional audience analytics (up to 1 year duration, privacy policy at linkedin.com/legal/privacy-policy).

You can control cookies through your browser settings. In Chrome, go to Settings → Privacy and Security → Cookies. In Firefox, go to Settings → Privacy & Security → Cookies. In Safari, go to Preferences → Privacy → Cookies. In Edge, go to Settings → Cookies and site permissions.

Disabling cookies may limit some website functionality, but essential features will continue to work. You'll need to re-enter preferences on each visit if functionality cookies are disabled.

Session cookies are deleted when you close your browser. Essential cookies last up to 1 year, analytics cookies up to 2 years, and functionality and marketing cookies up to 1 year.

6. Certification Program

VGF certification requires completion of approved training programs, passing the certification examination, adherence to professional code of conduct, and maintaining Continuing Professional Education (CPE) credits for renewal.

Certifications are valid for three years from the date of issue. Renewal requires proof of CPE credits and payment of renewal fees. We reserve the right to revoke certifications for violations of these Terms, professional misconduct, or fraudulent activity.

7. Disclaimers

The Value Governance Framework is provided for informational and educational purposes. While we strive for accuracy and quality, we make no warranties regarding completeness or accuracy. Implementation results may vary by organization, VGF does not guarantee specific business outcomes, and professional judgment is required for implementation decisions.

Our consulting and advisory services are based on professional expertise and industry best practices. However, we do not guarantee specific results or outcomes. Success depends on organizational factors beyond our control, recommendations are advisory not directives, and implementation decisions remain your responsibility.

Our website may link to third-party resources. We do not control, endorse, or assume responsibility for third-party content, accuracy, or privacy practices.

To the maximum extent permitted by law, our liability shall not exceed fees paid by you in the preceding 12 months. We are not liable for indirect, incidental, or consequential damages, or for loss of profits, data, or business opportunities. Nothing in these Terms excludes liability for death, personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

8. Termination

You may stop using our services at any time. To close your account, contact support@valuegovernance.com

We may suspend or terminate your access if you violate these Terms, engage in fraudulent or illegal activity, if required by law or legal process, or if we discontinue services with reasonable notice.

Upon termination, your right to use our services immediately ceases. We may delete your account and content. Provisions regarding intellectual property, liability, and dispute resolution survive termination.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be posted on our website with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of modified Terms. If you do not agree to changes, you must discontinue use.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms are subject to the exclusive jurisdiction of the courts of England and Wales. Before initiating legal action, we encourage you to contact usto attempt informal resolution.

11. General Provisions

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Value Governance Research Limited. If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full effect. You may not assign these Terms without our written consent. We may assign these Terms without restriction.

12. Contact Information

Value Governance Research Limited
London, United Kingdom

General Inquiries: info@valuegovernance.com
Support: support@valuegovernance.com
Website: www.valuegovernance.com

Terms Of Service